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How Do I Place An Order?

You can buy direct through our online store or at our warehouse in Jersey City. See the home page for opening hours.

Follow us on our social media sites or enter your e-mail on our mailing list on the home page for updates on new shipments and updates. 

Secure Ordering & Payment Options

We accept all major credit cards, cash and electronic transfers for payment. Payment with direct pay/bank transfers and credit card is done through our secure 3rd party payment system.

Once we have received confirmation of payment, we will send it out as quickly as possible or be ready for pick up at our warehouse.

Shipping

We can arrange custom shipping for you at an additional expense. We offer local delivery options in the NYC/Jersey City area. Please see our FAQ for updated costs.

For long distance shipping we offer freight shipping and white glove shipping. Contact us for a quote.

Returns & Refunds

Returns are accepted within 7 calendar days from purchase (not delivery) and in same condition as received. Please contact us by email or phone with any issues or returns within the 7 days.  We charge a 10% restocking fee on all returned items. 

Items must be returned and received at our warehouse within 7 days of the purchase. No returns accepted after. 

Please note that any customization of the product (holes drilled, special requests) means that all sales are final at the time of purchase and there is no return window for those items.

Please note that total shipping is at the customers´ cost. Shipping fees to your location will not be refunded and the cost of return delivery is at the customer cost.

We will refund the cost of the product once received within 10 business days (your bank or credit card may have additional processing times). 

Taxes & fees

Jersey City sales tax (3.3125%) is added to the price on both the product and shipping.