Question 1

Do you deliver and what are your rates for NYC and New Jersey?

Accepted Answer

We work with an external service which can handle the delivery of your product.
Delivery is made by appointment and we make every effort to give you a 2-hour time window on the date of delivery.

Brooklyn/Manhattan/Bronx/Staten Island/Queens County 
Curbside – $145
Inside Delivery - $195

New Jersey Local (Within 20 miles radius of the shop)
Curbside – $145
Inside Delivery - $195

Please note there is additional fee for inside delivery with stairs ($25 per flight of stairs per piece)
There is a $95 charge for issuance of a COI
 
For deliveries in the Tri-State or shipping to the rest of the U.S.  please contact us, with your Zip Code for a quote.  
Lars@lanobadesign.com

Question 2

Do you ship all over the US?

Accepted Answer

We are currently shipping long distance via multiple shipping partners! Contact us for a quote (please send us the items you are interested in and your zip code) or arrange your own shipping via uship.com

Question 3

Returns & Refunds

Accepted Answer

Returns: Returns are accepted for refurbished furniture within 7 calendar days from purchase (not delivery or pickup) to our warehouse and in same condition as received. All sales final on As Is, Non-refurbished, Take Me As I Am or discounted furniture or home decor items. Please contact us by email or phone with any issues or returns within the 7 days. We charge a 20% restocking fee on all returned items. No returns accepted after 7 days of purchase and no exchanges or store credit are offered. Please note that total shipping is at the customers´ cost. Shipping fees to your location will not be refunded and the cost of return delivery is at the customer cost.
 
Customization: Please note that any customization of the product (holes drilled, special requests, custom upholstry) means that all sales are final at the time of purchase and there is no return window for those items. All sales are final at the time of purchase.

Question 4

What is your discount policy? Do you offer Trade discounts?

Accepted Answer

Since our inception, our goal has been to make authentic, vintage Danish Mid-Century furniture as accessible as possible and we try to price our products at competitive prices compared to the marketplace.

Being Danish, we believe in treating everyone the same so we offer the same fair and equitable prices to all our customers whether direct to consumer or to the trade.

We don't run sales or promotions as we  price our products to the market, no matter what time you come in you will see the same price.

The only discount we ever offer is a 5% cash discount on refurbished furniture which reflects the lower transaction and handling fees we pass along to you.

Question 5

Do you buy vintage furniture?

Accepted Answer

We source our inventory in Denmark and deal only in Danish Mid-Century Modern. We do not source any stock in the USA.
 
We suggest that you try to sell your products directly through online marketplaces.

Question 6

Can you refurbish my vintage products?

Accepted Answer

Sorry, we cannot accept outside refurbishment projects. Due to our workload we do not have the capacity. Unfortuntaley, we currently can not reccomend any local vendors.

Question 7

Can I reserve products?

Accepted Answer

We do not offer to reserve any pieces. First come, first served.

Question 8

Can you store my products until my space is ready?

Accepted Answer

Our standard storage agreement is that we can offer free storage for 7 days for products that are paid in full. After 7 days, a $75 per week storage fee will be charged for each product. Payment will be required monthly for storage fees and must be paid in full prior to delivery or pick up.
Failure to pay storage fees within 7 days of the due date will result in your products being considered abandoned and they will be donated to a local organization.

Question 9

Do you take appointments?

Accepted Answer

We are open most weekends on both Saturday and Sunday from Noon to 4 PM. Please see our home page for current hours and closure dates.

For appointments please contact us at least 24 hours in advance and we will do our very best to accommodate you.

LANOBA

Danish Vintage Design

Frequently asked questions